Chanthea Kim, Disbursements Manager
Chanthea’s Linear career began in March of 2012, in a temporary position in the Post Closing Department. As the official Mailer for the company, she was in charge of all incoming mail at Linear HQ and its distribution among relevant team members. In August of 2012, Chanthea was offered a permanent position and helped create the Disbursements branch of the Post Closing team, while redesigning the mailing process. Her implementation of new actions for mailing purposes generated a much more effective process.
Chanthea was solely responsible for disbursements for several years, before beginning to educate newer coworkers about the process, eventually building an entire team of Disbursement Specialists to help handle the increasing volume of work. Once again, she streamlined the disbursements process and in doing so was able to decrease a large percentage of incoming complaints and related coverage of fees.
As the Disbursements Manager – though she has held the title unofficially for quite some time – Chanthea will continue to supervise her team, train new members, and facilitate new changes to the disbursements process. She will also continue to oversee the inventory of office and breakroom supplies to the Rhode Island (HQ) office.
Chanthea’s title change has been a long time coming, and we are proud to have such an innovative member on our team!